Legal Documents

Clarasena Legal Center

Last updated: October 23, 2025
Contact: info@clarasena.com · Clarasena Jewelry Inc., 817 Coffman Dr, Montebello, CA 90640-2405, USA

Disclaimer

Clarasena products are designed to support personal intention, wellbeing, and ritual. Results vary by individual, and no outcome is guaranteed. Our products and content are not medical advice and are not a substitute for professional diagnosis or treatment. Consult a licensed healthcare professional for medical questions.

To the maximum extent permitted by law, Clarasena Jewelry Inc. and its affiliates are not liable for any direct or indirect losses arising from your use of our products, content, or website. If any portion of this Disclaimer is found unenforceable, the remainder stays in effect.

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Terms & Conditions

Acceptance of Terms

Accessing or using clarasena.com (the “Website”) means you agree to these Terms and our Privacy Policy. We may update these Terms at any time; changes apply upon posting.

Eligibility & Compliance

You must be at least 16 years old and comply with applicable laws where you use the Website.

Accounts & Security

To purchase or access “My Account,” you may need to register with a valid email. You’re responsible for the accuracy of your information, safeguarding your password, and all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts or access at our discretion, including for suspected violations of these Terms.

Acceptable Use

  • Do not copy, scrape, mine, frame, or redistribute Website content except for personal, lawful use related to purchasing our products;
  • Do not upload unlawful, infringing, defamatory, or malicious content/code;
  • Do not interfere with or disrupt the Website, or attempt to bypass security.

Intellectual Property

The Website and all content (text, images, audio/video, code, designs) are owned by Clarasena or its licensors and protected by law. We grant you a limited, revocable, non-transferable license for personal use. Reverse engineering, automated extraction, or creating derivative works is prohibited unless expressly permitted in writing.

Orders, Pricing & Payments

We may limit quantities, correct errors, or cancel orders at any time (e.g., inventory, pricing, or fraud concerns). Prices are in USD and exclude shipping, taxes, duties, and fees, which you must pay. Accepted payment methods are those shown at checkout. If pricing or product info is incorrect, we may cancel or adjust the order and correct the error.

Subscriptions (If Offered)

If we offer subscription boxes or seasonal plans, recurring charges occur per cycle before shipment until you cancel. You may cancel prior to the next ship date.

Returns

By placing an order, you agree to our current Return Policy. We may update it at any time.

User Content

You are responsible for content you submit (comments, reviews, images, etc.). By submitting, you grant Clarasena a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license to use, reproduce, modify, distribute, display, and commercialize your content for any purpose, and you waive any moral rights to the extent allowed by law. We may remove content or disclose information to comply with law or protect rights/safety.

Third-Party Links & Services

Linked third-party sites and services are not controlled by Clarasena. Use them at your own risk and subject to their terms and privacy policies.

Disclaimers

THE WEBSITE AND ALL CONTENT/PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, SECURITY, OR ACCURACY.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLARASENA AND ITS AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA/PROFITS/USE. WHERE LIABILITY CANNOT BE EXCLUDED, OUR TOTAL LIABILITY IS LIMITED TO USD $10.

Indemnification

You agree to defend, indemnify, and hold harmless Clarasena and its personnel from claims arising out of your use of the Website, your content, or your breach of these Terms.

Dispute Resolution – Arbitration; Class Action Waiver

Except for small claims, you and Clarasena agree to binding individual arbitration administered by JAMS (or another mutually agreed provider) under its Streamlined Rules. No class, collective, consolidated, or representative actions. Jury trial is waived. The Federal Arbitration Act governs this section.

Opt-out: You may opt out of arbitration within 30 days of your first visit by mailing a signed notice stating “Opt-Out of Arbitration,” your name, contact info, and signature to: Clarasena Jewelry Inc., 817 Coffman Dr, Montebello, CA 90640-2405, USA.

Venue & Law (non-arbitrable matters): California law governs; exclusive courts: Los Angeles County state courts or the U.S. District Court for the Central District of California.

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Privacy Policy

We respect your privacy and voluntarily align with core principles of the California Consumer Privacy Act (CCPA/CPRA) and the EU GDPR, to the extent applicable. This Policy does not assert full legal compliance where thresholds/obligations do not apply.

Information We Collect

  • Identifiers & Contact: name, email, phone, billing/shipping address.
  • Commerce Data: orders, returns, preferences.
  • Usage & Device: IP address, browser/device type, pages viewed, timestamps, approximate geolocation, diagnostic data.
  • Cookies/Beacons: as described in our Cookie Preferences.

How We Use Information

To process orders and payments; provide and secure the Website; manage accounts and customer support; prevent fraud; improve products and experiences; analyze performance; send service and marketing messages (you can opt out); comply with legal requests; and for other purposes with your consent.

Sharing

We share with service providers (hosting, analytics, payments, customer support, marketing), affiliates, business partners (e.g., co-promotions), and as required by law or for safety. We do not sell personal information. If practices change to constitute a “sale” or “share” under California law, we will provide a “Do Not Sell or Share My Personal Information” mechanism.

Retention & Transfers

We retain data only as needed for stated purposes and legal obligations. Data may be processed outside your state/country; we apply reasonable safeguards.

Your Rights (subject to applicable law)

  • Access/know, correct, delete, restrict, object, and data portability;
  • Opt out of marketing and (if applicable) targeted advertising and “sale/share”;
  • Non-discrimination for exercising rights.

Submit requests: info@clarasena.com or mail Clarasena Jewelry Inc., 817 Coffman Dr, Montebello, CA 90640-2405, USA. We may verify your identity. Authorized agents must provide proof of authority.

Children’s Privacy

We do not knowingly collect data from children under 13. If you believe a child provided data, contact us to delete it.

Security

We apply commercially reasonable technical and organizational measures. No method is 100% secure.

Changes

We may update this Policy; the “Last updated” date indicates the effective date.

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Cookie Preferences

We use cookies, pixels, and web beacons to operate the site, improve performance, and support analytics and marketing. You can manage cookies in your browser; disabling some may affect functionality.

Categories We Use

  • Strictly Necessary (session): login, cart, checkout, fraud prevention.
  • Functional (persistent): language, region, saved preferences.
  • Performance/Analytics (third-party): traffic, usage patterns, experiments.
  • Advertising/Retargeting (third-party): more relevant ads across sites/apps.

Your Choices

  • Browser settings to block/delete cookies.
  • Industry tools (e.g., DAA/NAI/EDAA) to limit interest-based ads.
  • Mobile OS settings to limit ad personalization and location sharing.
  • If required by California law and applicable to our practices, use our “Do Not Sell or Share My Personal Information” link.

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Accessibility Statement

Clarasena is committed to digital accessibility and continuous improvement consistent with WCAG 2.1 principles.

Our Efforts

  • Semantic structure, keyboard navigability, alternative text (ongoing), and clear form labels;
  • Regular reviews and remediation cycles;
  • Consideration of assistive technologies and contrast/readability.

If you experience difficulty using our Website or need an accessible alternative for any content or process, contact us during business hours: info@clarasena.com or mail Clarasena Jewelry Inc., 817 Coffman Dr, Montebello, CA 90640-2405, USA. We’ll do our best to assist you and address issues promptly.

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California Proposition 65 Notice

Certain products (including jewelry components, crystals/minerals, metal findings, platings/coatings, and fragrance/oils) may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. Always follow product care and safety guidance.

Materials overview (examples, not exhaustive)

  • Class 1-type materials (e.g., sterling silver, karat gold, stainless/surgical steel, glass/ceramic components, certain crystals, cultured pearls, untreated natural materials) are generally preferred for lower-risk use.
  • Class 2/3-type materials (e.g., certain plated metals, some base metal alloys, plastics/rubbers, and coatings) may be subject to lead or other substance limits. We work with suppliers to meet applicable standards.

Questions about a specific item? Email info@clarasena.com for available composition and compliance details.

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Mobile Terms of Service (SMS)

The Clarasena mobile message service (the “Service”) is operated by Clarasena Jewelry Inc. (“Clarasena,” “we,” “us”). By enrolling, you agree to these Mobile Terms. We may modify or cancel the Service or these Mobile Terms at any time; your continued use after changes become effective constitutes acceptance.

Consent & Messages

By opting in, you agree to receive recurring SMS/text messages to the mobile number you provide, including service alerts (e.g., order updates) and promotional messages (e.g., offers, reminders). Messages may be sent via autodialer. Consent is not a condition of purchase.

Cost & Frequency

We do not charge for the Service, but message and data rates may apply. Message frequency varies.

Opt-Out & Help

Text STOP to +1 626-366-2756 to cancel. You’ll receive a one-time confirmation message. For help, text HELP to +1 626-366-2756 or email info@clarasena.com.

Number Changes & Carriers

We may change the phone number used to operate the Service. Messages sent to a discontinued number may not be received. Wireless carriers are not liable for delayed or undelivered messages.

Your Responsibilities & Privacy

Provide a valid mobile number and update it if it changes. We respect your privacy—see our Privacy Policy for how we collect and use personal information.

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Do Not Sell or Share My Personal Information

Clarasena does not sell personal information as “sell” is defined under California law. If our practices change, we will update this page and provide a mechanism to opt out of “sale” or “sharing” for targeted advertising.

California residents may submit privacy requests (access, deletion, correction, opt-out preferences, and limit use of sensitive personal information, where applicable) by emailing info@clarasena.com or writing to Clarasena Jewelry Inc., 817 Coffman Dr, Montebello, CA 90640-2405, USA. We may need to verify your identity before acting on your request.

For more details, see our Privacy Policy and Cookie Preferences.

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